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Frequently Asked Questions
Where Are You Located?
We are based in Marlborough, MA, which is nestled in the metrowest region of Greater Boston, east of Worcester and near Framingham.
Do You Provide a Proposal?
Yes, we can provide a proposal if needed. Please get in touch via the form on this page to start a conversation.
Once we know more about your goals and the company’s current online presence, we can create a custom proposal for your needs with scope of work attached.
What Is Your Cancellation Policy?
We do not require a long-term contract.
We work on a 30-day out policy. This allows us to wind down our efforts with the current campaign and shift into other resources, or stop work entirely depending on your needs. We do not provide refunds for services rendered.
What If I Don’t Have a Website?
We can work with brand new websites just as well as established ones. Depending on your needs for a website, we may be able to provide this service, or we can refer you to a web developer to help get you started on the right foot.
Typically, new websites need a few more months for search engines to trust their content, index them for certain keywords, and secure rank position, so expect our estimate for growth to be a little longer than if your website is already established.
Do You Have an Office Location?
Yes, we do have an office location. Visitors may only visit by appointment only.
If you are local to Marlborough, MA and wish to set up an appointment, please let us know and we can arrange a time.
Can You Provide Hands-Free Marketing?
Yes, we can take on the project with as little or as much input as you need us to. The scope of work will change the monthly cost, however.
There will still be a ramp-up period for this, however, as we need to learn about your company’s offering, your metrics for success, and gain access to various web properties. After this initial month, we can take the reigns to provide a hands-free marketing experience.
What Services are Included?
We have a variety of online marketing services from content and copywriting, to SEO and business consultation.
These services are not exclusive to one another, and during the initial consultation we will determine what services your brand can benefit from, if any, and tailor the proposed campaign to those needs.